Privacy Policy
Last updated: March 16, 2026
Introduction
Notchway LLC, operating as ParentCareHQ (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, and password when you create an account.
- Care Information: Health-related data you choose to enter, including medications, appointments, and care notes.
- Usage Data: Information about how you interact with our platform, including pages visited and features used.
- Device Information: Browser type, operating system, and device identifiers.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services.
- Enable care coordination features between you and your care team.
- Send important service-related communications.
- Improve and personalize your experience.
- Ensure the security of our platform.
Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With members of your care team, as directed by you within the platform.
- With service providers who assist in operating our platform (e.g., hosting, analytics).
- When required by law or to protect our legal rights.
Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of electronic transmission or storage is 100% secure.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, please contact us at privacy@parentcarehq.com.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Notchway LLC
Email: privacy@parentcarehq.com