Terms of Service

Last updated: March 16, 2026

Acceptance of Terms

By accessing or using ParentCareHQ, operated by Notchway LLC (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

Description of Service

Notchway LLC, operating as ParentCareHQ, provides a care coordination platform designed to help families organize and manage care for aging parents. The Service is currently in beta and is provided free of charge during this period.

Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws.
  • Upload or share content that is harmful, abusive, or infringes on the rights of others.
  • Attempt to gain unauthorized access to the Service or its systems.
  • Interfere with the proper functioning of the Service.

User Content

You retain ownership of all content you submit to the Service. By using the Service, you grant us a limited license to store, process, and display your content solely for the purpose of providing the Service to you and your care team.

Health Information Disclaimer

ParentCareHQ is a care coordination tool and is not a medical device. The Service does not provide medical advice, diagnoses, or treatment recommendations. Always consult qualified healthcare professionals for medical decisions.

Beta Service

The Service is currently offered in beta. Features may change, and the Service may experience interruptions. We provide the Service “as is” during the beta period without warranties of any kind.

Limitation of Liability

To the fullest extent permitted by law, Notchway LLC (operating as ParentCareHQ) shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Termination

We may suspend or terminate your access to the Service at any time for conduct that violates these Terms. You may delete your account at any time by contacting us.

Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms. We will notify users of material changes via email or an in-app notice.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Hampshire, without regard to its conflict of law provisions.

Contact Us

If you have questions about these Terms, please contact:

Notchway LLC
Email: legal@parentcarehq.com